Existing account cannot be invited
Use this help when an account-sharing invitation says the email already has MIPACE.
Shared-account invitation expired
Use this help when a co-manager invitation is older than 14 days or no longer opens.
Not authorised to change shared-account access
Use this help when a co-manager cannot invite, remove or deactivate the account.
MIPACE account is deactivated
Use this help when a device cannot show information because its managing account is deactivated.
Assigned profile is unavailable
Use this help when a device points to a profile that has been removed or is no longer available.
Profile is not public
Use this help when a device says its assigned profile is not currently public.
Profile changes are not appearing
Use this help when saved profile information does not appear after tapping the device.
Accidentally created two profiles
Use this help if the same person now has two MIPACE profiles in one account.
Delete an extra profile safely
Use this help before removing a duplicate or unused MIPACE profile.
Profile will not save changes
Use this help when MyMIPACE does not retain an edit or displays an error while saving.