Too many requests
Use this help when MIPACE temporarily limits repeated requests from a browser or connection.
Cannot log in to MyMIPACE
Use this help when the customer MyMIPACE login does not accept the account details.
Forgotten password or reset email missing
Use this help when you need a new password or the reset message has not arrived.
Email address already registered
Use this help when registration says an account already exists for the email address.
Verification or security check failed
Use this help when a form cannot verify the current session or request.
No information appears after a successful tap
Use this help when a profile opens but contains little or none of the expected information.
Phone will not tap or scan the device
Use this help when a phone does not react to a MIPACE tap or scan.
Emergency contact is missing
Use this help when an emergency contact saved in MyMIPACE is not shown on the public profile.
Device opens the wrong profile
Use this help when a MIPACE device works but displays a different profile from the one intended.
Medical information is missing
Use this help when saved medical, treatment or alert information is absent from the public profile.