Troubleshooting a Tap That Doesn’t Work
If tapping a MIPACE device doesn’t open a profile, try the following:
Reporting a Lost Device
If a MIPACE device is lost, go to your Devices page and select “Report lost” on the device in question.
Getting a Replacement Device
Lost, damaged, or simply want an additional device? Order a new one through the shop the same way as your first.
Adding Emergency Contacts
Your profile can hold as many emergency contacts as you need, each with:
The Immediate Emergency Contact
You can choose one active emergency contact to feature as a prominent “Call Emergency Contact” button, shown right at the top of your public profile alongside your name and priority keywords.
The Downloadable Contact Card
Alongside your profile information, you can offer a finder a downloadable digital contact card , a standard phone contact file they can save straight into their own phone.